Terms & Conditions

MOREGOLF GENERAL TERMS AND CONDITIONS

1. The membership and/or membership card is not transferable to any other person/s under any circumstances.
2. Membership is charged monthly in advance and will be deducted using your chosen payment method on or about the last working day of each month.
3. January payments will be deducted on or about the 18th of December.
4. These terms and conditions are subject to change at any time giving 30 days written notice.
5. MoreGolf reserves the right to withdraw any product at any time giving 30 days written notice.
6. In the event of an unpaid account a mid-month debit order will be processed on or about the 18th of the following month.
7. Where an upfront payment has been made for an annual period, the monthly payments will be deducted from the credit balance.
8. When the above upfront balance reaches zero, the membership will be cancelled, unless renewed explicitly by the member.
9. In the event that an attempt to deduct the monthly payment fails, the full outstanding balance will become due and payable. Should I fail to make the payment I will become liable to pay all costs in connection with the collection of any amounts that are owed by me. These costs may include, but are not limited to, any legal costs, collection commission, miscellaneous costs incurred in the collection process.
10. All notices and processes, may be validly served to the member’s residential address, which is hereby selected as the member’s domicillum citandi executandi. This address is as stated in the Membership Agreement.
11. In the event of one or more of these terms, conditions, rules and regulations being unenforceable they will be regarded as removed – the remaining clauses are still deemed valid.
12. Refunds of incorrect debit orders or related fees will only be processed for a maximum period of 3 months. Please contact the finance department of the related company should you have any queries about your payments.
13. MoreGolf is authorised to store the member’s personal information.
14. MoreGolf reserves the right to send the member operational messaging by whatever channel is deemed appropriate. Operational messaging relates specifically to feature/functionality of your membership.
15. Where the member has agreed, MoreGolf reserves the right to contact the member with marketing related offers from time to time. The member may elect to unsubscribe from these communications at any point.
16. All members with unpaid accounts will be suspended from all member privileges. These will be reinstated once all arrears have been settled.
17. I and/or my estate hereby indemnify The Company against any claim by myself or any person arising directly or indirectly from my death, injury, loss, or damage suffered by me or any person as a result of my use of the facilities or services, whether it be allegedly caused or contributed to by an act or omission by The Company, its directors, employees, contractors, consultants and agents.
18. I hereby consent that the Company may carry out a credit enquiry and may provide details to a Credit Bureau of how I have performed in meeting my obligations in terms of this agreement, and in the event that I fail to meet my obligations, may record my non-performance with the applicable Credit Bureau. I agree to be bound by the terms and conditions of this agreement.

FEES, SUSPENSIONS AND RESIGNATIONS

1. The Company does not want you to feel bound by a contract. Therefore, your membership may be suspended for a nominal monthly fee or cancelled, provided it is done in writing, giving 1 calendar months notice (i.e. from the 1st of the month). Notice of suspension or cancellation must be emailed to info@playmoregolfsa.co.za or faxed to 011 563 5043. Please retain a copy of the sent email or positive proof of delivery for faxes.
2. No re-activation fee is charged on suspended contracts.
3. A joining fee will be applicable where the member has cancelled and later re-joins
4. The 30 Day money back guarantee will be honoured subject to any free rounds booked during the period being charged for. This, having the effect of reducing the refund by the cost of the rounds booked. If a member has exceeded his/her joining fee and monthly fee in playing costs they will be liable for the outstanding amount. The member agrees that this may be deducted using the banking details associated with the membership.
5. A member will be subject to an annual increase in membership fees of the Membership Agreement, irrespective of any suspensions having taken place on the Membership Agreement. MoreGolf reserves the right to implement discretionary fee changes at any time.
6. Different suspension fees apply to the different main products from which the member is being suspended.

GENERAL MEMBERSHIP AGREEMENT TERMS & CONDITIONS (playmoregolfSA)

1. As from 1 October 2010 no person may cancel their golf club membership (regardless of member class) to take up playmoregolfSA membership immediately. If they have resigned after 1 October 2010 they may not have been a golf club member (regardless of member class) within the last two years if they wish to take up playmoregolfSA membership. Failure to abide by this rule or to declare any previous memberships contrary to this rule will result in the cancellation of the membership.
2. A member may upgrade / downgrade their membership as often as they like, however there is a R150 administration fee for each change and the change will only take effect from the next billing period provided it is received prior to the debit order cut off date.
3. Membership is only available to people 16 years of age or older.
4. Guests may only play during the week (excluding public holidays) and organised Sunday Golf Days.
5. Booking closing times are indicated on the booking search results online and vary from course to course. Cancellations close 24 hours prior to the booking sheet closing time.
6. Event golf bookings close 56 hours prior to the day of play and are marked by a Star on the tee sheet. i.e. if you wish to play in a Sunday Event you must make your booking by 4PM Thursday before the Sunday. Cancellations close 24 hours earlier, that is 4PM on Wednesday.
7. Payment for bookings can only be processed via a Credit Card or with Birdie Points, which can be purchased from any of The Pro Shop Superstores.
8. Once the booking is complete, an E-Ticket will be e-mailed to you. This must be printed and taken to the golf course as confirmation of the booking and payment. If you do not receive an E-Ticket within a few minutes of booking, or do not have access to e-mail please contact the call centre (0861 752 966) for your e-ticket.
9. playmoregolfSA cannot change or cancel any booking made and paid for after the Tee-Sheet is closed, unless the course is closed prior to tee off. (e.g. waterlogged)
10. Rounds are subject to availability. playmoregolfSA is predominantly a 6 day program offering tee-times Sunday – Friday. As Saturdays are generally reserved for full club members we can supply only a limited amount of Saturday times and as such playmoregolfSA cannot assure availability on this day. If playing on Saturdays and specifically Saturday mornings is your preference you are encouraged to look into a full golf club membership.
11. Courses and pricing are subject to change.
12. All aspects of the Birdie Points (virtual currency) program are subject to change. This includes, but is not limited to, the exchange rate and redemption options.
13. Birdie Points are only valid for 12 months and are utilised on a first in, first out principle.
14. Birdie Points are only earned when a membership card is swiped at the time of purchase / access.
15. Birdie points are only earned through cash and credit card transactions.
16. Payment must be made at the point of sale at the time of purchase.
17. Purchases made with cheque or credit card must be made from your personal bank account e.g. the card must be in your name. Company accounts / insurance claims do not qualify.
18. Trade and / or Account purchases do not qualify to earn Birdie points.
19. Birdie points can be bought. 
20. Birdie points cannot be earned on the full purchase price where a trade-in or a gift card has been used. Birdie points will be issued on the difference between the trade-in / gift card value and the purchase price.
21. In the event that my bank details and/or personal details change, I undertake to update the information by sending an e-mail to info@playmoregolfsa.co.za or fax to 011 563 5043.
22. Members are required to conform to the rules and regulations of any golf course they visit. Breach of local course rules and etiquette may result in the cancellation of the membership. Where such as cancellation is enforced, no refunds will be paid to the member.
23. While every effort is made to fulfil golf rounds as booked, from time to time and for reasons beyond playmoregolfSA’s control it may be necessary to cancel a booking and refund the payment made, playmoregolfSA will endeavour to make an alternative arrangement but makes no guarantee and will not be held liable for any loss or inconvenience caused.
24. Any misuse of the booking / loyalty system including but not limited to: fraudulent bookings or retail transactions will result in membership termination. No refunds will be made to the member under these circumstances.
25. Golf bookings made through the playmoregolfSA call centre (via phone, email or live chat) will carry a R20 (100 Birdie points) booking fee per fourball or part thereof.
26. There is no fee for booking changes.
27. This membership is only available to South African citizens or those in possession of a permanent or temporary residents permit or a valid work or student visa.
28. Members may only play one round of golf per day through playmoregolfSA.
29. At the end of each month any unused free rounds, that are bundled as part of a monthly membership, will be expired.

BOOKING TERMS & CONDITIONS (playmoregolfsa)

1. Each player must produce either their driver’s licence or SA ID book at the golf course. Passports are also a valid form of identification.
2. The player who made the booking must produce a printed / paper copy of the e-ticket at the golf course
3. Electronic e-tickets will not be accepted and failure to produce an e-ticket or identification of all players will result in players being refused access to their tee time.
4. A Free Round no-show is where a booking was made and paid for by use of a free round.
5. No-shows will be charged at R200 per player per round. (this price is subject to change)
6. The Membership will be suspended until the no-show fee has been paid.
7. Three (3) no-shows in any twelve (12) consecutive months will result in the membership being cancelled.
8. Free Rounds may be used for Sunday golf.
9. Free Rounds may not be used for special golf days organised by playmoregolfSA at its own discretion.

GOLF CLUB MEMBERSHIP

1. I agree to abide by the individual Terms & Conditions, Rules & Regulations of the Golf Club to which I am affiliated (as specified above).
2. These Terms & Conditions, Rules & Regulations are subject to change and are available from the Golf Club to which I am affiliated

MEMBERSHIP AGREEMENT TERMS & CONDITIONS (MoreGolf Getaways)

1. Payment for bookings can only be processed via Credit Card or EFT.
2. Once the booking is complete, and payment is received, a confirmation letter will be e-mailed to you. This must be printed and taken to the resort as confirmation of the booking and payment. If you do not receive the confirmation letter, please contact the call centre on 0861 752 966 (press 3 for Getaways) for a copy.
3. MoreGolf Getaways cannot change or cancel any booking made and paid for, and no refunds will be given.
4. Accommodation and packages are subject to availability.
5. Offers and pricing are subject to change without notice.
6. In the event that my bank details and/or personal details change, I undertake to update the information by sending an e-mail to info@playmoregolfsa.co.za or fax to 011 563 5043.
7. Members are required to conform to the rules and regulations of any property they visit. Breach of rules may result in eviction from the property and possible cancellation of membership. No refund will be paid to the member.